Switchboard captures every lead, responds across every channel, books appointments automatically, and remembers every customer — so you can focus on the work, not the admin.
A lead calls outside business hours. Nobody knows. The job goes to a competitor.
Speed-to-lead is everything. Slow replies cost bookings.
After the first enquiry, there's no system. Leads go cold and die.
Manual availability checks, double-bookings, no buffer rules. Chaos every week.
You already have the skills. You're losing work because of operations.
Switchboard fixes that.
Real-time overview of leads, replies, bookings, and what needs attention right now.
→A lightweight CRM where every lead and customer accumulates a full operational memory.
→Multi-channel AI that engages new leads by email, SMS, and call in a coordinated sequence within minutes.
→An AI voice agent that answers inbound calls, qualifies leads, and books appointments around the clock.
→Calendar-aware booking that respects your working hours, appointment types, and buffer rules — always.
→Automated outreach that recovers cold leads and retains past customers before they go elsewhere.
→Configure every AI behaviour, team role, compliance rule, and integration. No code needed.
→Your operational dashboard tells you what came in overnight, what needs a reply right now, and what's at risk. No digging through emails. No missed opportunities hiding in a tab.
Every lead is one record. Every conversation, job, and follow-up lives in one place. When your AI drafts a message, it knows what you've done for that customer before — because that history is right there.
The moment a lead submits your website form or sends an email, Switchboard fires an acknowledgement, follows up with a qualifying SMS, and — if they don't respond — places an outbound call. Coordinated. Paced. Never spammy.
An AI voice agent answers your inbound calls using a natural, configurable voice. It collects the caller's details, understands what they need, checks your calendar, and books the appointment — all without you picking up.
Switchboard checks your live Google Calendar before every booking. Your working hours, appointment durations, and buffer rules are configured once and enforced everywhere — across email, SMS, call, and manual booking.
Switchboard tracks every lead and past customer. When someone's been quiet too long, it flags them, drafts the outreach, and sends — on a schedule you control. Bring back the leads that slipped through.
Every AI behaviour, every compliance rule, every team permission is configured from one place. And if you want to change how an AI agent talks? Just tell it — in plain English. It updates itself.
A potential customer submits your website form, sends an email, or calls your number. Switchboard receives it instantly and creates a contact record.
Within minutes, Switchboard sends an acknowledgement email, a qualifying SMS, and — if needed — places an outbound call. All coordinated. All within your compliance rules.
The lead is qualified, availability is checked against your real calendar, and the estimate is booked — with a confirmation sent to both the lead and you.
Every step is logged. Every message is yours to review. AI drafts; you approve.
Core Switchboard comes with everything in the Main Flow. Add-On modules unlock advanced capabilities for businesses ready to scale further.
Quote jobs on-site in minutes. No clipboard needed.
The business owner walks the job site and records a voice note or video walkthrough. Switchboard's AI analyses the content, identifies the scope, and generates a professional estimate ready to review and send.
Turn completed jobs into 5-star Google reviews.
Every time a job is marked complete, Switchboard sends a personalised review request at exactly the right moment — while the customer is still happy.
Recover cold leads. Retain past customers.
Available as a standalone upgrade for businesses on the base plan who want the full outreach automation suite.
Switchboard is built for field-service operators, where the job is won by whoever replies first and the owner is usually on site when the call comes in.
Route-based crews, seasonal demand, and estimates that depend on seeing the property. Weather risk flags are built for this work.
Recurring schedules and emergency call-outs in the same inbox, where the first business to answer usually wins the job.
Urgent inbound calls at all hours, dispatch windows, and quotes that have to be booked before the caller rings the next number.
Longer sales cycles with multi-visit estimates, where leads go cold in the gap between enquiry and quote.
Every action — AI-drafted, human-sent, or auto-fired — is logged with a timestamp and actor. You can always see exactly what happened and why.
Switchboard proposes. You approve. Automation is opt-in, not opt-out. You stay in control of every outbound action.
Your existing Gmail and Google Calendar are the source of truth. No duplicate systems. No new passwords. Everything syncs where you already work.
Admins, staff, and viewers each see what they need and nothing they shouldn't. Managed and deployed by Sinux Consulting.
Switchboard is in build and will be deployed and managed by Sinux Consulting. Pricing is tailored to your business size and the modules you need. Book a call and we'll scope it together, and we'll bring you on as soon as it's ready.