Built by Sinux Consulting · Live in Malaysia

Turn Happy Customers Into Google Reviews.

ReviewFlow helps businesses collect private feedback, guide satisfied customers toward Google Reviews, and manage customer concerns — before they damage your online reputation.

6+
Active Clients
5.0
Avg. Rating
10s
QR Scan to Review
How was your visit?
Café Sinaran
Tap a star to rate
5-star tapped
Google Reviews
Posted publicly
"Best brunch in PJ. Service was on point!"
Private Feedback
To business inbox
"Waited 20 mins to be seated even though I had a booking."
Trusted by businesses across Malaysia
Happy Clean LawnscapesDulu Dulu KLAffordable PowersportsCharan InvestsMarket Magicians
The Problem

Most businesses only hear about bad experiences after they become public.

You ask for reviews when you remember. Happy customers leave without reviewing. Frustrated ones post publicly. By the time you see it, the damage is done.

01

Inconsistent asks

Manual review requests are ad-hoc and easy to forget — most happy customers leave without saying anything.

02

Public negative reviews

Frustrated customers are more likely to post publicly than complain directly to you.

03

No early warning

You usually find out something went wrong only after a one-star review is already live on Google.

The Solution

ReviewFlow gives every customer a better place to respond.

A simple, repeatable system. Customers rate first. Satisfied ones get guided to Google. Unhappy ones go to your private inbox — where you can recover them before they ever post publicly.

  • QR codes and short links you can place anywhere
  • Smart routing: ratings above 4★ go to Google, below stay private
  • Branded review portal with your logo and colours
  • Internal inbox for managing replies and tracking trends
app.reviewflow.my/inbox
This week
34 new reviews
4.8
avg this week
Aisha R.
2h ago · Reception QR
Service was incredible from start to finish.
→ Google
Anonymous
5h ago · Receipt QR
Order took 40 minutes…
Private
James L.
1d ago · WhatsApp
Will definitely be back!
→ Google
How It Works

From QR scan to review in seconds.

01

Share your QR code or link

Place it at reception, on receipts, in WhatsApp follow-ups, or embed it in email signatures.

02

Customer leaves a quick rating

One tap to rate. Branded portal with your logo so it feels native to your business.

03

Smart routing kicks in

Satisfied customers are guided to your Google Review page. Lower ratings open a private feedback form.

04

Private feedback to your inbox

Resolve issues directly with the customer — recover them before they ever post publicly.

05

Track, reply, improve

Manage all feedback from one dashboard. Track sources, reply via email, watch trends over time.

Features

Everything you need to collect, route, and manage.

QR Review Links

Generate QR codes and short links for any location, channel, or staff member.

Smart Rating Flow

Threshold-based routing. High ratings to Google, low to private inbox.

Private Feedback Capture

Unhappy customers can explain the issue directly — never publicly first.

Google Review Redirects

Native deep-link to your Google Business Profile review screen.

Source Tracking

See which QR, channel, or campaign generates the most reviews.

Feedback Inbox

Filter, flag, resolve, and tag every review from one dashboard.

Email Replies

Reply directly to customers from your branded inbox — no app-switching.

Analytics Dashboard

Rating trends, top sources, unresolved feedback, conversion rates.

Who It's For

Built for businesses that live on Google.

If your customers find you on Google before they walk in, ReviewFlow is for you.

Dental Clinics
Aesthetic Clinics
Restaurants
Cafés
Salons & Barbers
Gyms & Studios
Auto Workshops
Landscaping
Home Services
Local Retail
Benefits

Protect your reputation while growing your review count.

MorePositive Google Reviews

Convert every happy moment into public proof — consistently, not randomly.

FewerPublic Negative Reviews

Catch unhappy customers privately and recover them before they post.

RealCustomer Insight

Real feedback from real customers, organised by location and source.

StrongerLocal SEO Signals

Consistent review volume supports trust and visibility on Google.

Use Cases

One product. Many ways to use it.

Reception counter

Standing acrylic with your QR. Every paying customer sees it on the way out.

WhatsApp follow-up

Send the review link after the appointment. Catch them while the experience is fresh.

Receipt QR codes

Print the QR at the bottom of every receipt — physical or digital.

Per-branch tracking

Different QR per branch. See which location drives the most positive reviews.

Per-staff tracking

Tag QRs to staff members and track who consistently delivers 5-star service.

Campaign links

Run a campaign for new customers? Track its review yield separately.

Pricing

Simple setup. No long contracts.

Two ways to get started — standalone, or bundled with a Sinux Consulting website.

Standalone

ReviewFlow

For businesses that already have a website

RM999one-time setup
+ RM 100/month hosting & support
  • Custom-branded review portal
  • Unlimited QR codes and links
  • Smart Google / private routing
  • Inbox & analytics dashboard
  • Email replies to customers
  • Source & branch tracking
Start with ReviewFlow

Need something different? Talk to Sinux Consulting — we'll tailor a package to your business.

FAQ

Common questions.

Still wondering? Get in touch — we'll answer directly.

No. ReviewFlow does not remove or hide any reviews. It gives you a structured way to collect private feedback first — so you can resolve issues with the customer directly before they decide to post publicly. Customers are always free to leave any review they want on Google.
Yes, always. ReviewFlow doesn't restrict anyone. It simply offers a better first step — and businesses that respond to private feedback well typically see fewer public negative reviews over time.
No. ReviewFlow works as a standalone QR / review link. It pairs well with a Sinux Consulting website if you want both, but it's not required.
Yes. You can create branch-specific QRs and links, and the dashboard will show you which location is generating the most feedback.
Yes. Every QR and link can include a source tag — reception, receipt, WhatsApp, staff name, campaign, etc. The dashboard breaks down results by source.
If your business depends on customer trust and Google visibility — clinics, restaurants, salons, services, retail — ReviewFlow is built for you. If you're unsure, book a demo and we'll walk through your use case.
You do. All reviews, customer feedback, and analytics in your dashboard are yours. Sinux Consulting hosts the platform and provides support, but the data belongs to your business.

Ready to build a stronger online reputation?

Book a demo with Sinux Consulting. We'll set you up with QR codes, your branded portal, and your first 100 reviews-worth of capacity within a week.